Privacy Policy

Last Updated: 11 December 2025

Welcome to Ingarlgalandij Arts and Culture Hub ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website on Shopify (the "Site"). Please read this policy carefully. By using our Site, you agree to the practices described here.

1. Information We Collect

We may collect information about you when you use our Site, including:

Personal Information

  • Contact details: such as your name, email address, and phone number when you subscribe or make a purchase.
  • Billing and shipping details: including addresses.
  • Account information: if you create an account on our Site.
  • Payment information: such as credit card details (note: these are processed securely by Shopify and our payment partners; we do not retain full card details).

Non-Personal Information

  • Device details: such as your IP address, browser type, and operating system.
  • Usage data: including pages viewed, time spent, and referring website.
  • Cookies and analytics: to help improve our services and your experience.

2. How We Use Your Information

We use your information for purposes including:

  • Processing purchases and delivering orders.
  • Managing your account and providing customer service.
  • Communicating with you about your orders, products, or promotions.
  • Improving and personalizing your experience on the Site.
  • Fulfilling legal and regulatory requirements.

3. Sharing Your Information

We may share your information as follows:

  • Shopify & Service Providers: Your data is processed through Shopify and may be shared with payment processors, shipping companies, and other partners only as necessary to provide our services.
  • Legal Requirements: We may disclose information to comply with the law or protect our rights.
  • With Your Consent: Except as stated, we will not share your personal information with third parties for their marketing purposes without your consent.

4. Data Security

We take appropriate steps to safeguard your data, including encryption and secure hosting through Shopify. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

We use cookies and similar technologies to facilitate Site functionality and monitor performance. You can change your browser settings to decline cookies, but this may affect your use of our Site.

6. International Visitors

If you are visiting our Site from outside Australia, your information may be transferred, processed, and stored in Australia and other countries.

7. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal data from children.

8. Your Rights & Choices

You may:

  • Request access to or correction of your personal data.
  • Request deletion of your account or personal information (unless we are required to keep it by law).
  • Opt out of marketing communications at any time.

Contact us at the details below to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Ingarlgalandij Arts and Culture Hub
Email: [Insert contact email]
Address: [Insert business address]

This policy supports and respects the cultural values, traditions, and intellectual property rights of Indigenous artists and communities. We are committed to protecting Indigenous data sovereignty and welcome inquiries about our responsible data practices.